Frequently Asked Questions

Explore our frequently asked questions to find the answers you need to make informed decisions.

Rogers Family Flooring is conveniently located at 2516 S Dixie Hwy, Dalton, GA 30720—renowned as the “Carpet Capital of the World.” Explore our extensive selection of high-quality flooring options, or contact us at (877) 637-3724 or email us for more information about our products and services. We look forward to serving you!

At Roger’s Family Flooring, we only sell and inventory brands that have proven the test of time. Our products come from top manufacturers like Mohawk, Dreamweaver, COREtec, Shaw, and many more. We are dedicated to delivering exceptional flooring solutions at wholesale prices. Whether you’re looking for hardwood, laminate, carpet, or luxury vinyl, our commitment to excellence ensures you get the best quality product for your project. Shop our extensive selection!

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, and Discover), debit cards and cash.

The best flooring depends on factors like your lifestyle, budget and maintenance preferences. Consider durability, moisture resistance and comfort when making your decision. Our team can help guide you to the perfect option for your space. Give us a call today (877) 637-3724. We’re happy to help!

At Roger’s Family Flooring, we are committed to ensuring our customers receive high-quality products and exceptional service. Our Refunds and Returns Policy is designed to be transparent and fair to provide you with the best customer experience possible. View Policy.

Luxury Vinyl Plank (LVP) is a high-quality, durable flooring option designed to mimic the look of real hardwood while offering water resistance, easy maintenance, and affordability.

Yes! LVP is 100% waterproof, making it an excellent choice for moisture-prone areas like kitchens, bathrooms, and basements.

Yes! Many LVP products feature an easy click-lock installation system that makes DIY installation simple. Glue-down options are available for a more permanent fit.

Sweep or vacuum regularly and mop with a damp microfiber mop using a mild vinyl floor cleaner. Avoid harsh chemicals and steam mops to preserve the finish.

Some LVP products come with an attached underlayment. If not, adding an underlayment can improve comfort, sound absorption, and subfloor protection.

Yes, LVP has a wear layer that helps protect against scratches, but using furniture pads and rugs can help maintain its appearance.

With proper care, LVP flooring can last 15-25 years or more, depending on the wear layer thickness and overall quality.

Yes, most LVP products include warranties ranging from 10 years to lifetime coverage. Be sure to check the manufacturer’s warranty details before purchasing.

Yes, LVP can be installed over most existing floors, including tile, laminate, and concrete, as long as the surface is clean, dry, and level.

Carpet styles include plush (soft and smooth), berber (looped and durable), frieze (twisted for a textured look), and patterned (mix of cut and loop for unique designs).

Yes! Carpet padding is essential as it provides extra cushioning, extends the life of your carpet, and improves comfort underfoot. It also helps with noise reduction, insulation, and impact absorption. Skipping padding can lead to premature wear and a less comfortable feel. Choosing the right padding ensures better carpet performance and longevity.

Low-pile carpets like berber and textured loop styles are best for high-traffic areas. Nylon and polyester fibers offer superior durability and stain resistance.

Yes! Pet-friendly carpets with stain-resistant treatments and tightly woven fibers help resist wear and make cleaning up pet hair and accidents easier.

Vacuum regularly, clean spills immediately, and schedule professional deep cleaning every 12-18 months to extend your carpet’s lifespan.

Yes, carpet can be installed over certain existing floors, but the subfloor must be clean, dry, and level for the best results.

Low-pile carpets made from hypoallergenic fibers like nylon and wool trap fewer allergens and are easier to clean, improving indoor air quality.

With proper care, carpet can last anywhere from 5-15 years, depending on fiber type, traffic levels, and maintenance.

Many modern carpets come with built-in stain protection, such as Scotchgard or Stainmaster treatments, making spills easier to clean.

Nylon is the most durable and resilient carpet fiber, while polyester offers excellent stain resistance and affordability.

Carpet tiles are modular, square sections of carpet that can be installed individually. They offer flexibility, easy replacement, and a wide range of design options for both residential and commercial spaces.

Carpet tiles come in various styles, including loop pile, cut pile, patterned, peel-and-stick, interlocking, cushioned back, and eco-friendly options, each suited to different needs and preferences.

Carpet tiles can be installed in homes, offices, retail stores, schools, and other high-traffic areas. They work well over concrete, wood, and some existing flooring surfaces.

Yes! Carpet tiles are designed for durability and can withstand heavy foot traffic. Many options have stain-resistant and wear-resistant properties, making them ideal for busy spaces.

Yes, carpet tiles can be installed over certain existing floors like concrete, vinyl, or hardwood, as long as the surface is clean, dry, and level.

Most carpet tiles have built-in backing that provides cushioning and support, eliminating the need for additional underlayment. However, an extra underlayment may be beneficial for added comfort and sound absorption.

Vacuum regularly and clean spills immediately with a damp cloth and mild detergent. For deep cleaning, use a carpet extractor or professional cleaning service. Individual tiles can be replaced if heavily stained or damaged.

Carpet tiles typically last 7-15 years, depending on the quality, level of foot traffic, and maintenance.

Consider durability, pile height, backing material, stain resistance, and design. For high-traffic areas, choose tiles with a strong backing and tight fiber construction.

Yes, most carpet tiles come with manufacturer warranties that cover wear, staining, and defects. Warranty lengths vary by brand and product quality.

Laminate flooring is a multi-layered synthetic flooring that mimics the look of hardwood, stone, or tile. It consists of a durable wear layer, a high-resolution image layer, a dense core, and a backing layer for stability.

Laminate flooring is durable, affordable, easy to install, and low maintenance. It resists scratches, stains, and fading, making it a great choice for busy households.

Laminate is more budget-friendly and scratch-resistant than hardwood. While hardwood can be refinished multiple times, laminate offers a realistic wood look with easier maintenance and a lower cost.

Standard laminate is water-resistant but not fully waterproof. However, many modern waterproof laminate options are designed for better moisture protection, making them suitable for kitchens and bathrooms.

Sweep or vacuum regularly to remove dirt and dust. Use a damp (not soaking wet) microfiber mop with a mild laminate floor cleaner. Avoid steam mops and excessive water, as moisture can damage the core.

Yes, most laminate flooring requires an underlayment for cushioning, sound absorption, and moisture protection. Some laminate products come with an attached underlayment for easier installation.

With proper care, laminate flooring can last 15-25 years. The lifespan depends on the quality of the flooring, wear layer thickness, and how well it is maintained.

Yes! Laminate is scratch-resistant and easy to clean, making it a good option for pet owners. However, using area rugs and keeping pet nails trimmed can help prevent excessive wear.

Unlike hardwood, laminate cannot be refinished. However, minor scratches can be fixed with repair kits, and damaged planks can often be replaced individually.

Consider durability (measured by the AC rating), thickness, water resistance, and the style that best fits your space. Also, check for warranties and installation requirements to ensure you get the best long-term value.

The most common types of hardwood are oak, maple, cherry, and walnut. Options include solid hardwood (one solid piece of wood) and engineered hardwood (layers of wood, topped with a veneer).

Hardwood floors are durable, easy to clean and offer a classic aesthetic. They can increase your home’s value, provide long-lasting beauty and are a sustainable choice when properly maintained.

Yes, but it requires expertise. DIY installation is possible with engineered hardwood and click-lock systems, but solid hardwood typically requires professional installation for the best results.

Sweep or vacuum regularly to remove dirt and debris. Clean with a damp (not wet) microfiber mop and use a wood-friendly cleaner. Avoid harsh chemicals or excessive water to protect the finish.

Use furniture pads, area rugs, and avoid high heels or heavy furniture on the floor. Clean up spills promptly, and maintain proper humidity levels to prevent warping.

Hardwood can be installed over existing floors like concrete, plywood, or vinyl, but the surface must be clean, dry, and level for proper installation.

Hardwood floors can scratch, especially softer woods like pine. However, using area rugs, furniture pads, and keeping pets’ nails trimmed can help prevent damage.

No, hardwood is not waterproof. Excess moisture can damage it, so it’s not recommended for areas like bathrooms or basements unless it’s specially treated or engineered for moisture resistance.

With proper care, hardwood floors can last 25-100 years, depending on the type of wood, installation quality, and maintenance.

Look for the wood species, durability, finish type, thickness and whether it’s solid or engineered. Consider your home’s traffic levels and climate when choosing the best option.